We at Edwin Paths aim to provide you with the best customer experience. If you are not satisfied with your purchase, please refer to the following return and refund policy:

1. Return Eligibility

We accept returns only if:

  • The product is defective or damaged upon delivery.
  • The product does not match the description or the order details.

2. Return Process

To initiate a return:

  • Contact us within 7 days of receiving your order.
  • Provide your order number and details of the issue with the product.
  • You will be guided on how to return the item.

3. Refunds

Refunds are only applicable for products that are defective, damaged, or incorrect. Once the returned product is received and inspected, we will process a refund to your COD account.

4. Exclusions

We do not accept returns for products that:

  • Have been used or damaged by the customer.
  • Are outside the return window (7 days from delivery).

5. Non-refundable Costs

Shipping fees and COD charges are non-refundable.

6. Contact Us

For return or refund inquiries, please contact us at [email protected].